FAQs
Welcome to the Luminalia FAQs page! Here, we address the most common questions about our unique and evocative art. Patricia Leidl's work blends puckish humor with dark, ancient motifs that delve into the human condition, showcasing both beauty and absurdity. Her figures and fantastical beasts inhabit surreal dreamscapes, inviting you to explore worlds beyond the ordinary. If you have any questions not covered here, please don't hesitate to reach out to us at patricialeidl@gmail.com. Thank you for your interest in Luminalia!
Frequently Asked Questions
What types of art does Luminalia offer?
Luminalia offers a range of art pieces, including paintings and prints that depict both human figures and mythical beasts. Each piece inhabits a surreal world that evokes the territory of dreams.
How do I care for my art piece from Luminalia?
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price. To ensure the longevity of your art piece, keep it out of direct sunlight, avoid exposure to extreme temperatures and humidity, and handle it with clean hands. If you have specific care questions, feel free to contact us for more detailed advice.
How can I contact Luminalia for custom art requests?
For custom art requests or commissions, please email us at patricialeidl@gmail.com. We will be happy to discuss your ideas and bring your vision to life.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and more. All transactions are secure and encrypted to protect your information.
Can I cancel or modify my order after it has been placed?
We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes.
What is the return policy for Luminalia?
We strive to ensure that you are delighted with your purchase. If you are unhappy with a product, you can return it within 15 days of receipt for a refund or exchange. The product must be unused and in its original packaging. Please contact us for return instructions.
How can I stay updated with Luminalia's latest artworks and exhibitions?
You can stay updated by subscribing to our newsletter, following us on social media, and regularly checking our website for news on the latest artworks and upcoming exhibitions.
Can I return a product if it is damaged or defective?
Yes, if you receive a damaged or defective product, please contact us immediately. We will arrange for a return or exchange and ensure that you receive a replacement product promptly.
How can I contact you for further assistance?
For further assistance or inquiries, please don't hesitate to contact us at patricialeidl@gmail.com. Our team is here to help and ensure that your shopping experience with Tackle Master Outdoors is nothing short of exceptional.